Monday, October 29, 2007

Benefit of Live Chat Software

Live Chat Software
Benefits for Online Sales

• Increase online revenues. Live chat and click-to-call helps you improve conversion rates and increase order size.
• Shorten the sales cycle. Connect with customers instantly with live chat or click-to-call to close on-the-spot sales.
• Increase customer loyalty. Build confidence and trust with your customers by showing them that a live representative is just a click away.

Benefits for Online Support
• Decrease personnel costs. One operator can easily handle multiple live chats at the same time.
• Increase customer satisfaction and loyalty. Give your customers instant live help and provide immediate answers to their questions.
• Lower your phone bill. Save money be deflecting 1-800 calls to live chat and click-to-call while promoting traffic to your website.Live chat software is quick to setup, easy to maintain and affordable.

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